Legal
Last updated 23 June 2026
This policy explains what Freight Astro collects, why, who we share it with, and the rights you have. Most of what we process is business and company information drawn from public sources, not information about private individuals.
Freight Astro operates the marketing website at freightastro.com and the closed, invite-only platform at app.freightastro.com. Freight Astro is an intelligence system that identifies and ranks Australian companies most likely to ship freight, built for B2B sales teams.
For the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where the GDPR applies, Freight Astro is the entity responsible for the personal information described here. When we process information inside the platform on behalf of a client, that client is responsible for how it directs us, and our handling is also governed by our agreement with them. See our Data Protection page for how that works.
For any privacy question or request, contact [email protected].
Most of what Freight Astro processes is business and company information. We collect:
We do not seek to collect sensitive information as defined by the Privacy Act, and we ask that you do not send it to us.
Freight Astro is built on public-source-first data. We collect from:
What we do not use matters too. Freight Astro does not use leaked or private carrier customer data, does not scrape behind paid logins, does not touch confidential ABF or Integrated Cargo System (ICS) data, and does not use dark-web datasets. Where any carrier intelligence informs benchmarks, it is anonymised and aggregated into cohorts of at least five, and is never identified customer data.
We use the information above to operate the website and respond to enquiries, provide and secure the platform, identify and rank Australian companies likely to ship freight with provenance on each signal, apply client suppression lists, improve the service and data quality, send service and permitted marketing communications, prevent fraud and abuse, and meet our legal obligations.
Under the APPs we collect and use information for these related business purposes, and only use it for a secondary purpose where you would reasonably expect it or the law allows. Where the GDPR applies, our lawful bases are performance of a contract, legitimate interests (running and improving a B2B sales-intelligence service and security), consent where required for marketing, and legal obligation.
We do not sell personal information. We share it only as follows:
The marketing site uses only strictly necessary cookies set by our hosting and security providers to keep the site working and protected, for example bot protection on forms. We do not use advertising cookies or cross-site tracking on the marketing site.
To understand how the site is used we rely on privacy-first analytics that do not set tracking cookies, do not fingerprint you, and report only aggregate, non-identifying figures. You can control or block cookies through your browser settings. The platform uses cookies that are necessary to keep you signed in and your session secure.
We may store and process information in countries other than Australia, including through overseas service providers. Before disclosing personal information to an overseas recipient we take reasonable steps to ensure it is handled consistently with the APPs, and where the GDPR applies we rely on an appropriate transfer mechanism such as Standard Contractual Clauses or transfers to countries recognised as adequate. Our Data Protection page lists where our main sub-processors operate.
We keep information only for as long as it is needed for the purposes in this policy, including providing the service, meeting legal and tax obligations, resolving disputes, and enforcing our agreements. Public-source company signals are refreshed and re-checked over time, and stale signals are aged out or removed. Suppression-list entries are kept for as long as the client relationship requires so that exclusions stay in force. When information is no longer needed we delete or de-identify it.
We use technical and organisational measures designed to protect information, including encryption in transit and at rest, scoped and authenticated access to production systems, access logging, network controls, monitoring, and regular security updates. A PII guard runs at the boundary of our benchmarking so identified individual data cannot leak into aggregated outputs. No method of transmission or storage is completely secure, so while we work to protect information we cannot guarantee absolute security.
Depending on where you are, you may have rights to access the personal information we hold, correct information that is inaccurate or out of date, ask us to delete it in certain circumstances, restrict or object to certain processing including direct marketing, receive certain information in a portable format, and withdraw consent where we rely on it.
Because much of what we process is company information from public records, a request about a specific company signal can usually be handled as a correction, suppression, or removal of that signal. To exercise a right, contact [email protected]. We will respond within the time required by law and may need to verify your identity first.
Freight Astro is a business service and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will take appropriate steps to delete it.
We may update this policy from time to time. We will post the updated version with a new "last updated" date and, where changes are material, take additional steps to notify you as required by law.
For any privacy question, request, or concern, contact [email protected]. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. If you are in the EEA or UK you may complain to your local supervisory authority. If you are a California resident you have rights under the CCPA/CPRA, including to know, delete, correct, and opt out of any sale or sharing of personal information, noting that we do not sell personal information.
Questions? Email [email protected].